Excellent service!! The crew with Aadvanced Aair radon was exceptional. The helped me mitigate a basement that had extremely high levels and they did it quickly. The basement needed three vent tubes and their prices were extremely competitive. I would highly recommend the team at Aadvanced Aair!!

Technicians who came to setup were too good, I will recommend to my friends/neighbors..

Prior to the purchase of our home, Aadvanced Aair installed a radon mitigation system in our basement (with the fan in the attic of our garage). In April we noticed that it was not working so I called Aavanced Aair and spoke with Kevin. I asked for a technician to come trouble shoot. Kevin had me text him photos of the manometer from those he concluded that our fan was out. He texted me a quote for 350 - 400.00 (stating that very rarely did they need to install the 400.00 fan) and someone could come out within the week.After reaching out 2 additional times, a technician came to our home and replaced the fan. He wanted to leave after replacing the fan, but I insisted he verified the radon mitigation system was working. The manometer still indicated that the system had no suction. Then the technician noted our sump pump was not functioning and stated this was likely the reason the system didn’t work. This was frustrating because I had asked for the entire system evaluated, and instead Kevin had “diagnosed” the problem over the phone as a fan issue.We received an invoice for 400.00. In hind site, I question how it was determined we needed the more expensive fan because our system was not evaluated prior to install.We had the sump pump fixed within 2 days and that did not fix the radon mitigation system. I contacted Aadvanced Aair about this several times over a two week period. Finally I received a phone call stating he could be at our house in 30 minutes. It was short notice so my husband rearranged his schedule to accommodate the visit. I was not able to be home for the visit, but did receive a phone call from Kevin as he left our house.The phone call started out with Kevin asking me if my husband had a diagnosed mental disorder. I was shocked that someone would say that about my spouse as he is a highly educated person, a loving family man and a leader in our community. I let Kevin know that no, he did not have a mental disorder, but we were both frustrated with the situation. As I was saying this Kevin spoke over me saying “What? What? What?”. I tried to explain how we were frustrated about the lack of evaluation that was made on the system and the slow response time. He did not seem to grasp why we were frustrated. Kevin stated that he understood that sometimes people gruff but as long as their money was green he would work with them. Once again this statement indicated a total disinterest in resolving our issues - just in him getting paid.Kevin argued with my husband about the placement of our in home monitor, stated that our system might be working and it was still a sump problem or maybe we needed a stronger fan, maybe we needed a different sensor, maybe there were holes in the piping. No determination of the root cause of the malfunction had been made during Kevin’s time at our home (honestly — I don’t know why he came because he offered no useful input) and ultimately the discussion became heated between Kevin and my husband. My husband had to ask him to leave the property several times, had to threaten calling the police.This is when Kevin, very agitated, called to tell me how he had been mistreated, how my husband cursed at him (my husband verified this was true after Kevin refused to leave the property). Kevin told me he could have cursed back but didn’t because he was a professional. He was, however, very comfortable using those curse words to me. He stated he didn’t think my husband was smart enough to understand how the radon system manometer worked (my husband is an engineer, so he does). I was afraid of agitating Kevin further so I apologized that things went the way they did (because I had only heard his side of the story) and suggested we part ways. I had to state this multiple times before I could disconnect the call. He ranted for 10 minutes. We have moved on to a different company who has evaluated the system, recommended installing a stronger fan and found several places in the basement that needed to be sealed.

I would not recommend this company at all. Having continual problems with our radon system that hasn't been fixed and it is 6/13 and we have been trying to get resolved since 4/29. Today, they sent out Kevin, who showed up in flip flops like he just came from a barbecue. They had already replaced the fan previously, but the manometer was showing no suction at the sump. Kevin did identify resealing the pump cover better, however he said that he felt no air flow when we put his hand in the sump area to check the pipe. I said that made sense b/c there was no suction at all on the gauge (which I had also identified as dirty, which he said wasn't a problem). He walked the system (made of PVC) to check for leaks and then as we are walking out, said that he would send a person out this afternoon maybe, which I said we would need someone for a morning appointment. Here is when it gets crazy.After talking about the radon monitor, he wanted to see the monitor, which is about 15 inches off the ground. He became stuck on this protocol location of the monitor wanting the monitor raised to higher levels, which I responded the monitor is reading radon at the level it is at. If there are bad radon readings at the level of the monitor, then how is it safe in our basement (which is finished) if kids had a sleep over with friends. He then asked me snidely "Do you know the radon readings in their basements?" I this point i became agitated and told him I don't give a s??? about their basements because I am trying to fix ours. As he was leaving and we were continuing the debate, I said clearly there is something wrong because there isn't air flow according to the gauge (and his hand check). (He suggested a potential different gauge, but he had disconnected the gauge and checked it was working already. Plus, the radon gauge was still registering problems.) When he said he would send out a repair guy (which is what we had wanted today), I said we need to make sure that we fix the system and it is working correctly this time. As he went onto the porch he became more agitated and said "No one is going to come fix your system!" This is when I told him to get off the f off my property. He refused and took out a camera and started filming asking "Sir, are you saying you don't want us to come fix your system?" I told him multiple times to stop filming me on my property and around 3-4 times more to get off the property. I also told him in response "You just told me no one is going to come fix our system!". I told him I was going inside to call the police because he was refusing to leave the property and kept filming me when I told him to stop.You know this guy had the gall to even call my wife immediately and take a route like he did no wrong and ask my wife if I had a diagnosed mental instability.If you want service like this where they don't fix the problem, then attack/blame the customers, refuse to have anyone come out, then act like I am refusing them, even committing a crime of refusal to leave (trespassing) and filming on private property without consent after being asked not to multiple times, then go with this company and ask for Kevin.